At a forum meeting on 8th April, Suffolk Chamber in Central Suffolk members found out more about two businesses that are growing because they are not doing things in the traditional way.
The meeting was held at Bishop & Miller, auctioneers in Stowmarket. Oliver Miller explained how he had studied the way in which Toyota had become a leading vehicle manufacturer by using continuous improvement and work flow techniques like Kanban. Despite the differences between Toyota and Bishop & Miller, Oliver realised that if Bishop & Miller adopted these techniques and underlying philosophy it would enhance customer service and make the business more competitive.
Also at the meeting was Alan Ridealgh of Humber Doucy Brewing, based in Bacton. Alan spoke about how the business had taken a multi-layered approach to selling its products. This includes, producing unique bottled beers branded to promote companies and organisations including the Food Museum and Suffolk Chamber of Commerce.
At the meeting there was also discussion about the challenges and opportunities of the rural economy in Central Suffolk. Issues included the lack of 5G, limited access to suitable space for growing businesses and the introduction of water restrictions for businesses. However, it was agreed that Stowmarket with international companies like Halo and the Gateway 14 development, has enormous potential and is a good location for business.
Dr Peter Funnell, Director of Oakmere Solutions and Chair of Suffolk Chamber in Central Suffolk commented 'It was fascinating to see how Bishop & Miller has learnt from other business sectors and streamlined and improved processes. Equally interesting was the way in which Humber Doucy Brewing has employed innovative and collaborative approaches to create a niche in the beer market. Businesses are facing a lot of economic headwinds at the moment, but it was reassuring and profoundly encouraging to learn about these business successes in Central Suffolk'.